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AI chatbot service

AI chatbot: accurate answers, 24 hours a day.

A chatbot trained on your content, Claude or GPT, that answers your prospects and customers without making things up.

★★★★★ 4.8/5 on Google · more than 100 projects delivered

Key figures01 / 04
4.8/5average rating from our clients on Google
+100projects delivered, websites and applications
10 yearsof experience in web design and development
14 daysto launch a showcase website

The same questions, a hundred times a month

AI and automation do not replace your trade: they give you back the hours that repetitive tasks take from you.

  • Repetitive tasks
  • Scattered information
  • Replies left waiting
  • Gimmicky AI

Accurate answers, 24 hours a day

An assistant trained on your actual documentation, set up not to make things up, connected to your site.

01 · AI chatbot

An assistant on your site

It answers your visitors' questions using your own content.

  • On your site
  • Your content
  • Sourced answers
  • Mobile
02 · AI chatbot

Trained on your content

Terms, prices, procedures: it relies on your documents, not on the internet.

  • Your documents
  • Updates
  • Sources cited
  • Defined limits
03 · AI chatbot

Set up not to make things up

If it doesn't know, it says so and offers to put the visitor in touch with you.

  • Safeguards
  • Human handover
  • Log
  • Tests
04 · AI chatbot

You stay in control

Documentation, training and access: you develop the assistant yourself.

  • Documentation
  • Training
  • Everything belongs to you
  • Support

A single point of contact, from the first mock-up to go-live.

This service is part of our offerAI and automation

See the service
Pricing

What an automation costs

Each automation is paid for individually, on your current tools. It can also be part of your application.

On your current tools

Reminders, invoice reading, Monday report, website requests

from€490

+ €90/month, per automation

  • No change of software
  • Quick to put into service
  • Cancel any month

In your application

With the Advanced plan

from€7,900

+ €390/month

  • 1 automation included
  • 4 modules of your choice
  • Dashboard and business reporting
Build my priceLet's talk about your project

Starting prices. VAT not applicable, article 293 B of the French General Tax Code (CGI). The exact price is set in writing before any development, and it does not change afterwards.

Details that make the difference

What we do that others don't

What you often seeWith Widesign

The gimmicky automation that helps nobody

We automate what genuinely saves you time

The tool abandoned at the first bug

Documented, maintainable workflows

The chatbot that misses the point

An AI trained on your own content

Your data scattered with no control

Your data framed and protected

Dependence on an opaque provider

Everything belongs to you, access included

AI promises, zero use cases

A concrete use case before you invest

A chatbot set up in six steps

A useful chatbot is prepared with your content and your limits. What it knows, what it refuses and who it hands over to are written with you before launch.

Step 01

The discovery call

Which questions keep coming up in your emails and on the phone, and where do the answers already exist? Thirty minutes, with no commitment, to judge whether a chatbot makes sense.

Step 02

The sources scoping session

We list the content the chatbot relies on, the topics it must refuse and when it passes over to a human. The model, Claude or GPT, and the price are written down before you sign.

Step 03

Sample dialogues

Before development, you read typical conversations and see what the window will look like on your site. You correct the tone and the answers, we adjust, you approve.

Step 04

Training on your content

We connect the chatbot to your pages, documents and FAQ, then test it on your real questions. You confirm the accuracy of the answers before each new set of topics.

Step 05

Installation on your site

We integrate the chatbot into your site and check the answers and the handover to your team with you. You are trained to update its sources and read the conversations.

Step 06

Conversation follow-up

We review the questions left unanswered, enrich its sources and adjust its instructions when your offer changes. The chatbot keeps pace with your business instead of freezing it.

Honest advice

Is an AI chatbot the right choice?

Not always. Here is how to decide honestly.

It is the right choice if
  • You often get the same questionsDelivery, prices, lead times, procedures.
  • Your answers already exist somewhereIn your terms, your FAQ or your documents.
  • Your customers write outside your opening hoursThe assistant answers while you sleep.
It is not the right choice if
  • Every request is unique and complexA human is still better suited.
  • Your information isn't written down anywhereStart by writing it, the assistant can come later.

In those cases, we will tell you on the first call.

Screen of the prospecting software
Our in-house tool

A prospecting CRM, built for ourselves

The software we use every day at Widesign.

Contacts, follow-ups, quotes and invoices lived in five different tools. We built our own software to bring them together.

See how it works
We can hear you from here.

A chatbot that answers accurately, how it works

Not if it is properly set up: it answers only from your content, knows its limits, and hands over to a human when it doesn't know. That is exactly what we configure and test with you.

The content you choose: pages on your site, service sheets, terms of sale, frequently asked questions, authorised internal documents. It doesn't draw on the web at random. If a piece of information is missing from your content, it says so instead of guessing.

When you change a page or a source document, the knowledge base is resynchronised. We show you how to do it, or we automate it, so that a price or opening time changed on your site is picked up by the chatbot without any technical work.

Yes, if it is connected to your tools: calendar, form, CRM or mailbox. It can qualify the request by asking a few questions, then pass it on to the right person with a summary, so you don't have to ask for everything again.

Yes, and we insist on it: the chatbot introduces itself as an automated assistant, and the visitor can ask to speak to a human. It is more honest, and it is also what the European rules on artificial intelligence require.

4.8 Average rating on

Your business deserves better tools

Thirty minutes to scope your needs, website or application, and come away with a clear plan.

Book my call